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The site is owned and operated by the Institute of Customer Service (ICS). ICS may modify these conditions from time to time and accordingly you are advised to keep up to date with the changes by regularly reviewing the conditions. By using the UKCSI Website you agree to be bound by these conditions.The content available on the UKCSI Website is for interest only and the ICS does not warrant or guarantee its accuracy or completeness. It is your responsibility to judge the accuracy or completeness of the content before relying on it in any way. Your use of the content (for whatever purpose) is at your sole risk.

If you have any comments or complaints about the UKCSI Website, please get in touch with  our team whose details are on the Contact Us page. The content is protected by copyright, trademark and other intellectual property rights, as applicable and is provided solely for your own use. Republication or redistribution of any of the content available on the UKCSI Website is prohibited. The ICS excludes all liability of any kind in respect of any third party information or other material made available on, or which can be accessed using the UKCSI Website. You are solely responsible for evaluating any goods or services offered by third parties via the UKCSI Website. The ICS will not be a party to or in any way responsible for any transactions between you and third parties.

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